Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment has been received.

Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders or delays, dispatch times may be extended slightly. In this case, we will notify you by email.

Shipping Methods & Delivery Times

We use trusted UK courier services to ensure safe and tracked delivery of all refurbished electronics.

Estimated delivery times:

• UK Standard Delivery: 2–4 business days after dispatch
• UK Express Delivery (if offered): 1–2 business days after dispatch

Delivery times are estimates and may vary depending on courier performance and location.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on the size, weight, and delivery location of your order.

Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.

Tracking Information

All orders are sent with tracked delivery.

Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can monitor your delivery.

Packaging

We take great care in packaging all refurbished Panasonic VHS/DVD recorder combis to ensure they arrive safely and in full working condition. All items are securely packed with appropriate protective materials.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible at:

info@powerhousesolutions.co.uk

We will work with the courier to resolve the issue as quickly as possible.

Please ensure all delivery information provided at checkout is accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

International Shipping

At this time, we primarily ship within the United Kingdom. If international shipping becomes available, it will be clearly stated at checkout.

Returns Due to Delivery Issues

If your item arrives damaged, please notify us within 48 hours of delivery and provide photographs where possible so we can resolve the issue promptly.

Contact Us

Powerhouse Solutions
Website: https://powerhousesolutions.co.uk
Email: info@powerhousesolutions.co.uk